Get in Touch – We're Ready to Talk Stock, Pricing, and Export Logistics

Most used car export inquiries stall not because of price disagreements or stock limitations, but because getting a straight answer takes too long. You send an email, wait three days, receive a vague reply, and by the time anything concrete is on the table, the units you wanted have moved. That's a frustrating cycle, and it's one we've deliberately built our operation to avoid.

At Panda Used Cars, we treat every inquiry like it matters — because it does. Whether you're a first-time importer exploring what sourcing from China actually looks like, or an established dealer placing your fourth container order of the year, you'll get a real response from a real person who knows the stock and understands what you're trying to accomplish. No automated holding messages, no week-long turnaround, no being bounced between departments.

Before you reach out, it's worth having a look at what's currently available — our live BYD listings, including detailed specs, mileage, and condition grades, are updated regularly at Panda Used Cars. That way, when we connect, we can move straight into the specifics rather than starting from scratch. And if you're still getting oriented, the full picture of how we work is at pandausedcars.com.

Reach Us Directly — However Works Best for You

We keep our contact channels simple on purpose. Most international buyers find WhatsApp the fastest and most practical option for cross-timezone communication — you can send questions, receive photos, share target specs, and get quoted without ever sitting through a formal sales process. For buyers who prefer a paper trail from the start, email works just as well and you'll still hear back from us the same business day.

WhatsApp – Export Sales (Primary):
+8616696068752
This is the direct line for stock inquiries, pricing requests, export quotes, and order updates. Available Monday through Saturday, 9am–7pm Beijing time. Voice and video calls welcome for wholesale buyers wanting a closer look at available units or a walk-around of specific stock.

WhatsApp – Logistics & Documentation:
+8617638128770
For buyers who are already in process — questions about shipping schedules, documentation status, customs paperwork, or post-payment order tracking. Same-day responses during business hours, often faster.

Email:
[email protected]
Preferred for formal quotations, proforma invoices, contract documentation, and buyers who need written records for internal purchasing processes. We aim to respond to all email inquiries within 4 business hours during working days.

Response Commitment:
All WhatsApp messages received before 6pm Beijing time will receive a reply the same day. Inquiries sent outside business hours will be picked up first thing the following morning. We don't leave questions sitting unanswered — if something is going to take more time to research properly, we'll acknowledge receipt and give you an honest timeline.

Send Us Your Requirements — We'll Do the Legwork

If you'd rather lay out exactly what you're looking for in one go and have us come back with a tailored recommendation, the inquiry form on this page is the cleanest way to do it. It takes about two minutes to fill out and gives us everything we need to pull together a relevant shortlist from current stock — or flag what we can source to order if you have specific requirements.

The form should include the following fields:
• Full name and company name
• Country of destination
• Model preference — BYD Qin Plus, Han, Atto 3, Dolphin, Seal, or open to recommendation
• Preferred mileage range and model year
• Quantity required
• Preferred fuel type — pure EV, DM-i plug-in hybrid, or no preference
• Budget range per unit in USD
• How you heard about us
• Any additional notes or specific requirements

We'll follow up via whichever contact method you indicate in the form, typically within a few hours of submission.

Our Promise

We're not going to make grand statements about being the best in the business — that's for buyers to judge after the fact. What we will commit to is this: every inquiry gets a genuine, informed response. Every vehicle we quote on is accurately represented. Every export order we take on gets handled with the same care we'd want if the situation were reversed.

If something goes wrong — a shipment delay, a documentation issue, a condition discrepancy on arrival — we don't go quiet. We engage, we problem-solve, and we make it right. That commitment doesn't expire at the point of payment. Our after-sales support runs for 60 days post-delivery on all export orders, covering documentation queries, warranty registration guidance, and any issues that need resolving with the receiving-end paperwork.

International used car sourcing should feel like working with a partner, not navigating a one-way transaction. That's the standard we hold ourselves to, and it's why a significant portion of our export volume comes from buyers who've worked with us before. If you're ready to see what that looks like firsthand, we'd genuinely welcome the conversation. For a head start, check the latest available BYD Qin Plus stock and real-time pricing directly on our listings page at Panda Used Cars — then drop us a message and let's get to work.